Support

Personalized
Support

eNeura provides one-on-one support – Assistance designed to ease your mind.

Our Customer Care Team is here to answer any questions you may have, such as how to fill or renew your prescription or take care of your STMS mini.

Patient Support will walk you through your first treatment, step-by-step. You’ll find it’s remarkably simple.

We are here to help

customercare@eneura.co.uk
+44 (0) 20 3356 4889 option 1

4:00 PM to 1:00 AM (GMT), Monday-Friday

Resources

Traveling with your sTMS mini

Once you’ve experienced how valuable the sTMS mini can be, you’ll want to take it along wherever you go.

Imagine going on vacation, confident that you’ll be able to get outside and enjoy the sunshine. Or arriving at a business meeting feeling clearheaded, focused, and ready to show your skills. Or trusting that you can be at your best when visiting family out of town.

To make sure you can charge your STMS mini no matter where you travel, email customercare@eneura.co.uk to confirm you have the correct electrical AC adapter or converter for your international destination.  Or call us at +44 (0) 20 3356 4889 (select Option 1)
  • Whenever possible, pack your STMS mini in a carry-on rather than in checked luggage.
  • At security, remove your STMS mini from your carry-on and place it in a bin to go through the x-ray.
  • Place the STMS mini Patient Quick Guide booklet in the bin next to your STMS mini, so security agents will understand what it is. They may wipe down the device, which is a standard security procedurethat will not harm your STMS mini.

From Europe and the Americas to the Middle East, Asia, and Australia, the STMS mini has traveled the globe, helping our patients explore the world with the easy confidence that they keep their migraine pain under control.

Bon voyage!

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